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Private

We provide a wide range of products for the protection of your family and your property, in the following areas:

Family:
•    Health
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•    Life
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•    Personal Accidents
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Home:
•    Multiperils (Building and/or Contents)
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Car:
•    Motor
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Responsibilities:
•    Family Third Party Liability
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•    Domestic Worker
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Leisure:
•    Boat Insurance
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•    Travel
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FAQ

Important aspects of the insurance contract:

•    The insurer’s liability is limited to the insured amount specified in the specific conditions, regardless of the number of parties affected by the event.

•    Communication and notifications between the insurer and the insured must be made by registered letter or other means resulting in a written record.

•    The amount of the premium due shall correspond to the duration of the contract and must be paid in full, although it may be divided into instalments.

•    Unless otherwise agreed, coverage of the risk by the insurer only begins after payment of the premium or first instalment thereof.

•    The parties may agree that cover shall become effective 30 days before the due date of the premium or first instalment thereof - however, the validity of the cover shall always depend on the payment of the premium or instalment.

•    In the event of automatic contract renewals, the insurer must notify the policyholder in writing, at least 30 days before the date on which the premium or instalment is due,specifying the date and amount due, as well as the consequences of failing to make the payment on the specified date.

•    Inaccurate declaration of facts or circumstances of which the policyholder or insured were aware shall render the contract invalid (void), as a result of which it shall have no effect should a claim event occur.

The insurance contract is only valid after payment of the premium, without which cover ceases. The premium must be paid:

•    Initial premium or first instalment thereof - on the date of signing of the contract

•    Subsequent instalments of the initial premium, the premium for subsequent yearly periods and subsequent instalments thereof - on the dates set out in the contract

•    Variable premium determined by adjustments to the value or alterations to the contract - on the dates specified in the respective notifications.

The insurance contract may be terminated specifically as a result of:

•    - Expiration - automatically with the occurrence of a contractual condition (term and cessation of the risk, for example);

•    - Withdrawal - The insurance will terminate at any time by agreement between the policyholder and the insurer, with the consent of the insured if different from thepolicyholder

•    - Resignation - by unilateral decision of one of the parties, which must notify the other party with a minimum of 30 days’ notice in relation to the renewal date (maturity);

•    - Dissolution - because one of the parties invokes at any time a cause for termination (a claim event under certain circumstances, for example) or because the policyholder, if an individual, does so of their own volition in certain cases following receipt of the policy. Except for life insurance, capital redemption operations and long-term health insurance, in the event of termination before the contract term, a refund of the premium proportional to the time remaining shall be due.

•    Providing false or inaccurate facts or circumstances to the Insurer or omitting them when known will result in the contract being invalid (void).

•    It is advisable for communications and notifications between the parties to be made by registered letter or other means resulting in a written record, to the last address of thepolicyholder or insured as provided in the contract and to the registered offices of the insurer.

•    Unless otherwise agreed, the premium is yearly, payable in advance and in full, without prejudice to any division into instalments for payment purposes, and coverage of the risk by the insurer only begins after payment of the premium or first instalment thereof. The parties may agree that cover shall become effective 30 days before the due date of the premium or first instalment thereof - however, the validity of the cover shall always depend on the payment of the premium or instalment.

•    The inclusion or removal of insured persons listed in the contract affects the amount of the premium due. Inclusion or removal from the 1st to the 15th day of the month shall generally be considered to become effective on the 1st of that month, while from the 16th to the end of the month they shall, for the purposes of the premium, be considered to become effective on the 1st of the following month.

•    The policyholder and insured person must inform the insurer of any other insurance policies providing the same cover as listed in the contract entered into or to be entered into.

•    The increased risk regime no longer applies to health insurance policies, following entry into force of the new Law on Insurance Contracts (Decree-Law no. 72/2008 of 16 April).